A microwave redesign human computer interaction project
From research to a better microwave.
Understanding the Project.
THE BRIEF
Make microwave controls clearer, simpler and easier for everyone to use.
STAKEHOLDERS
Student
Working professionals
Elderly
Domestic Helpers
SECONDARY RESEARCH
PRIMARY RESEARCH
Research before redesign.
Turn research into a user.
What users say, think, feel and do.
Find the gap in today's routine.
Decide
User decides to reheat or cook food.
Figure out settings
Looks for the right button or time.
Uncertainty
Confused by multiple options and labels.
Seek help
Sometimes asks someone for guidance.
Use with caution
Uses basic functions and avoids exploring.
Explore before choosing.
Design a simple cooking experience.
Choose Function
Select reheat, defrost or cook.
Select food
Pick a preset or set time manually.
Check settings
Review time, power and quantity.
Start cooking
Press start and let it cook.
Get notified
Clear audio/visual alert when done.
To perform any task.
Organise around real tasks.
Ideating through storyboarding
Big Picture Storytelling
Close Picture Storyboarding
Physical Wireframes.
Prototypes.
Test, listen, improve.
Can users complete a basic task?
Are the labels and icons clear?
Do the controls and screen make sense?
Where do users get confused?
Use simpler, more familiar words and icons.
Increase spacing and group related functions.
How the interface will look.
Digital Wireframes.
Turn the structure into screens.
Heat option with reheat, defrost, melt, boil process options.
Custom option with grill, combination and convection options.
Bake button with different food menu options to bake.
Settings with brightness, language, child lock and volume control options.
Physcial Model
Digital Renders
Design changes after testing.
Busy visuals and unclear labels made it hard to use.
Simpler layout, clear icons and better hierarchy.
