Mehsoos Mumbai

Accessible Solo Travel Experience for Visually Impaired Travellers

Duration

3 months

Methods

Inclusive, Accesible Design

Focus

UX Research, Product Design

PROBLEMS

PROBLEMS

PROBLEMS

Challenges In Accessible Tourism

Most tourism experiences rely heavily on visual information and sightseeing

Creates barriers for visually impaired travellers when explore new destinations.

As a result, independent & confident travel becomes difficult and less accessible.

SOLUTION DIRECTION

SOLUTION DIRECTION

SOLUTION DIRECTION

Designed Experience

A 5 Day, 4 Night guided solo journey to Mumbai

Travellers can experience Mumbai through: Sound, Touch, Smell, Taste, Story

While receiving support when needed and independence when desired.

IDEAS EXPLORED

IDEAS EXPLORED

IDEAS EXPLORED

End To End Travel Support

Step 01: Home Pickup
Step 01: Home Pickup

Comfortable pickup from your doorstep to begin the journey.

Step 01: Flight & Airport Assistance
Step 01: Flight & Airport Assistance

Guided support through check-in, security, and boarding.

Step 01: Hotel Orientation
Step 01: Hotel Orientation

Get familiar with your room and hotel surroundings with ease.

Step 01: Guided Sensory Experience
Step 01: Guided Sensory Experience

Explore Mumbai through sound, touch, smell, and storytelling

Step 01: Local Transportation
Step 01: Local Transportation

Safe and hassle free travel between experiences across the city.

Step 01: Return Journey
Step 01: Return Journey

Seamless assistance for a smooth and comfortable journey home.

FINAL IDEA CHOSEN

FINAL IDEA CHOSEN

FINAL IDEA CHOSEN

5 Day. Itinerary of Trip to Mumbai

5 day itinerary plan with spots and experiences to engage multiple senses.

EXECUTION OF IDEA

EXECUTION OF IDEA

EXECUTION OF IDEA

Video

Watch the video to get detailed understanding about the solution.

PHYSCIAL KIT

PHYSCIAL KIT

PHYSCIAL KIT

Multi Sensory Travel Kit

It will be given by the agent to the client.

it includes stone, shell, cloth, coffee beans, spices.

PERSONAL

PERSONAL

PERSONAL

Project Learnings

Meaningful travel can be created through all senses, not just vision.

True accessibility includes comfort, confidence, and seamless support.

Balancing assistance and freedom empowers travellers to explore confidently.